Can you think about it right now?
I clearly remember the conversation
between Elon Musk and Jack ma on a platform where Jack Ma the founder of Alibaba, and Elon Musk founder of Tesla, were talking about the future of
technology and humanity. A discussion that took place between two brightest
minds shared some light on the future then.
Elon Musk spoke about mars, AI, and
whatnot whereas Jack ma was talking about empathy, kindness, and more about
social behavior. So why I am pointing out this here, in the Public relations blog segment?
The reason behind is very simple. As an entrepreneur one should
look at both aspects. A combination of humanity and technological aspect is
needed at this point. We should aim for space but at the same point in time, we
should also think about the human ground.
Why is it important now?
As we see that every business
is struggling for survival due to economic
pandemic. A company should be more careful about their customer
behavior. A company, that practices empathy at this time, will be able to
create faith in the consumer.
Let’s take the
example of companies that are in the customer service industry!
Many companies operate in the space
of the service industry, and it is more crucial for them to act with
compassion. One never knows what is going on in your consumer mind? How are
they coping up with this situation? So it’s extremely important to communicate with your consumer with compassion
and empathy. Supporting them with your endeavor is the only way to create a
trust factor in the mind of the consumer.
A public relations agency can help you
create the same mind space in the consumer, with strategic communication for your target audience.
Then, what about a company that deals
in a product?
Companies that are dealing in
the product segment, have to be extra careful this time. Customer service and time-bound delivery should
be their priority. Spreading good stories about the product and customer
service can act as the cherry on the cake. Live online support will help you to
gain trust amongst your customer.
When the conversation between them grows stronger, it seemed
like they both are poles apart. Whereas Jack Ma was talking about Humans, Elon
Musk was talking about robots. But as an audience, its quite fascinating to see
how the conversation unfolds. It reaches a point when Elon Musk gets agitated
at Jack Ma.
To conclude, I would like to say something, it is important to dream big. But dreaming big should never mean
to shy away from humanity. At the end of the day, we all are human. Whatever we
do, we should always focus on the service of Humanity. It does not matter, what
do we do, but in the end, we only deal with humans and serves humans.
Source:- https://twenty7inc.in/are-you-ready-for-traveling-to-space/
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